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Improved

Audio sent as a file now gets transcribed

The assistant transcribes audio that arrives as a file, like the ones WhatsApp Business sends, in mp3, m4a, ogg, opus and other formats.

Improvements

  • WhatsApp Business often sends audio as a file, even when it's an mp3. The assistant only transcribed audio recorded in the chat and skipped these files. Now it transcribes both.
  • This covers the common formats: mp3, m4a, ogg, opus, wav and flac. Videos sent as a file are transcribed too.
  • Other files, like a PDF or a spreadsheet, still get no reply.